Frequently Asked Questions

Everything you need to know about Mars Men fashion and services.

What is the standard shipping time for orders?

We offer standard shipping which typically takes 3-5 business days within the continental United States. International shipping times vary by location, usually ranging from 7-14 business days.

How do I return an item that doesn't fit?

We offer a 30-day hassle-free return policy. Simply use our online returns portal to generate a prepaid shipping label and send the item back in its original condition for a full refund or exchange.

What payment methods do you accept?

Mars Men accepts all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.

How can I track my order status?

Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to our carrier's website to monitor your delivery in real-time.

Where can I find your size guide?

A detailed size chart is available on every product page. We recommend measuring a similar garment you already own to compare against our specifications for the perfect fit.

Are your materials sustainably sourced?

Yes, we are committed to ethical fashion. Mars Men prioritizes organic cotton and recycled synthetic fibers to ensure our clothing is as kind to the planet as it is to your wardrobe.